Lynda - Writing Email with Judy Steiner-Williams

English | Apr 01, 2014 | .MP4 | Audio: aac, 44100 Hz, mono | Video: h264, yuv420p, 1280x720, 15.00 fps(r) | 135 MB

Genre: E-learning

Discover the secrets to writing powerful emails your colleagues will read and answer by crafting your message and delivery. In this short course, author and business writing professor Judy Steiner-Williams shows you how to write emails for maximum readability and impact.

Discover how to craft a compelling opening, how to message the right people at the right time, and how to leverage etiquette to use email as one of many communications tools.

Topics include:

Using email as a communication tool

Understanding the right time and the right tone to strike

Crafting strong subject lines and messages

Respecting confidentiality

Copying and bcc'ing

Including attachments

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