Service Architectures and Configuration Management

MP4 | Video: AVC 1024x768 | Audio: AAC 44KHz 2ch | Duration: 2 Hours 10M | 259 MB

Genre: eLearning | Language: English

This is an introductory course on designing service architectures and developing a CMDB. ITIL is a registered trade mark of AXELOS Limited.

This course provides an overview of service architectures, the configuration management process, and the CMDB design principles. This course is based on ITIL® framework best practices and highlights real life challenges and opportunities in the industry. The ITIL® foundations course or equivalent experience is recommended as a prerequisite.