Lynda - Developing Your Emotional Intelligence

Size: 1.32 GB | Duration: 1h 10m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch

Genre: eLearning | Level: Beginner | Language: English

Emotional intelligence can help you build effective relationships at work. Executive coach and organizational psychologist Gemma Roberts explains what emotional intelligence is and why it's important. She helps you become more self-aware so that can identify triggers that may hijack your performance. She also helps you align your intentions and your impact so that you can build strong and collaborative relationships.

Topics include:

* What is emotional intelligence?

* Watching for triggers and hijacks

* Finding flow

* Disrupting thinking

* Reclaiming reaction time

* Shifting perspective

* Empathizing

* Listening and communicating

* Playing to strengths

* Collecting feedback

* Aligning intention and impact