Communication for ITIL® Practitioner

Size: 109.37 MB | Duration: 1 hr 9 mins | Video: AVC (.mp4) 1024x768 30fps | Audio: AAC 44KHz 2ch

Genre: eLearning | Level: Beginner | Language: English | + Exercise files

Communication for ITIL® Practitioner is 1 of 5 courses that together fulfill the ITIL® Practitioner exam objectives.

Communication for ITIL® Practitioner is 1 of 5 courses that together fulfill the ITIL® Practitioner exam objectives. At the core of effective communication is a thorough knowledge of communication principles and techniques. In this course, Communication for ITIL® Practitioner, you'll learn how to communicate effectively, which is a key skill for anyone. First, you'll learn why good communication is important.

Next, you'll discover the principles for creating good communication. Finally, you'll explore the techniques you can use for good communication. When you're finished with this course, you'll have a solid knowledge of how to effectively communicate that will help you as you move forward to in your career…and life.