Lynda - Business Ethics for Sales Professionals

Size: 1.13 GB | Duration: 1h 0m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch

Genre: eLearning | Level: Beginner | Language: English

Regardless of your profession, the subject of ethics is an important one to review. That said, it's particularly critical for sales professionals, who are in contact with many different people and exposed to a variety of business settings. In this course, explore examples of tricky situations that salespeople often encounter, and learn how to behave ethically while dealing with the pressure to deliver results. Sales coach Dean Karrel explores ethical business practices for dealing with expense accounts, working offsite, giving and accepting gifts, hiring and firing, and more.

Topics include:

* Establishing credibility and a good reputation

* Behaving ethically in your work

* Avoiding deceptive selling tactics

* Using expense accounts for travel and entertainment

* Hiring and firing

* Ethics in the marketplace

* Delivering on your promise

* Dealing with cultural differences