MP4, AVC, 1280×720, 30 fps | English, AAC, 2 Ch | 11h 17mn | 3.5 GBInstructor: Mark MillerLearn how to properly administer a ServiceNow instance on the Kingston release!What you’ll learnUnderstand how ServiceNow works behind the scenesMaster administration on the ServiceNow platformUnderstand the different configurations & customizationsObtain the knowledge to successfully pass the ServiceNow certified System Administrator examRequirementsAn understanding of ITIL principles can help but is not requiredDescriptionIn this course, students will learn how to administer a ServiceNow instance and prepare for the ServiceNow certified System Administrator exam.
FAQsQ: What version of ServiceNow does this cover?A: This course is recorded on the Kingston (2018) releaseQ: Can I pass the exam using only this course as a guide?A: Yes! I’ve had many students who have successfully passed the exam after telling me that this is the only study material they needed.
Q: Is this course an update to your ServiceNow 101: Administration course?A: Yes, I’ve decided to change the name of this course from ServiceNow 101: Administration to The Complete ServiceNow System Administrator Course.
In addition to the name change, I’ve also added over 2.
5 hours of new content including topics like the Service Portal.
FeaturesRecorded on Kingston release (2018)QuizzesPractice ExamWorkbook1080p video recordingTopics CoveredUser InterfacesCustomizations including: UI Policies, UI Actions, Business Rules, Script Includes, Data PoliciesClient-side versus Server-sideUpdate SetsDatabases, Tables, Fields, & RecordsField types & reference fieldsTable relationshipsTable administrationUsers, Groups, & RolesAccess ControlsLDAP & SSOIncident ManagementProblem ManagementChange ManagementConfiguration ManagementService-Level AgreementsService Catalog ManagementKnowledge ManagementService PortalSystem PropertiesServiceNow ConnectSystem DiagnosticsEvents & NotificationsWorkflowsImport SetsReportingCustom Application DevelopmentWho this course is for:Those who are new to the ServiceNow platformAnyone interested in becoming a ServiceNow administrator or developerThose who are looking to pass the ServiceNow certified System Administrator exam
